envelope-openSupport tickets

Please send your ticket with this form.

Need assistance? We're here to help! Choose the option that best describes your situation:

Found a bug?

Something not working as expected? Report a bug →envelope

What to include:

  • What you were trying to do

  • What actually happened

  • Steps to reproduce the issue

  • Browser and device information

  • Screenshots or screen recordings (very helpful!)


Need help using handify?

Have questions about features or how to do something? Contact support →envelope

Common topics:

  • How to create and share bundles

  • Managing products and documents

  • User permissions and team management

  • Quotation workflows

  • Integration questions


Response time

We typically respond within 24 hours during business days (Monday-Friday, 9am-6pm CST).

For urgent issues, please mention "URGENT" in your email subject.


Direct contact

Email: [email protected]envelope

Before contacting us, check if your question is answered in our documentation.

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